Lahey Hospital & Medical Center Logo

Concierge Services... A cost-free resource
for medical center patients and visitors

Frequently Asked Questions



Is there a fee for Concierge Services?
What are the different types of accommodations?
How do I confirm a reservation?
Will my credit card be charged when the reservation is made?
Is it possible to pay for someone else's room?
Can I cancel my reservation?
Are pets permitted at the hotel?
Are refrigerators and/or microwaves available at the hotel?
Does the hotel provide shuttle service?
Is transportation available?
What dining, shopping and services are available nearby?
Can I share share this service with my friends and family?
I have another question?
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